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Small Animal Seminar: Leadership and Communication

In-person and Virtual registration options
CE = 6 hours

Wednesday, April 14, 2027
9:00 AM - 4:00 PM (EDT)

The MTG Space, Greater Lansing Association of REALTORS

4039 Legacy Parkway
200
Lansing, MI 48911-4336
United States

* Registration open until 4/14/27 at 7:10 AM (EDT)

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Join us in-person or virtually to for the fifth seminar of the 2026-2027 Small Animal Series on Weds. April 14, 2026!

Invest in your team, strengthen your leadership, and elevate your practice. Join us for a day of practical learning that empowers veterinary professionals to communicate with confidence and lead with purpose.

Exceptional patient care begins with exceptional communication. Join us for an engaging, in-person seminar designed for veterinarians, veterinary technicians, practice managers, and support staff who want to strengthen their leadership skills, foster a positive workplace culture, and improve communication across the veterinary team.

Through interactive discussions, real-world scenarios, and practical exercises, you'll learn strategies for navigating difficult conversations, delivering effective feedback, resolving conflict, leading through change, and creating a culture of trust and accountability. Whether you're an experienced leader, an aspiring supervisor, or simply looking to become a stronger communicator, this seminar will provide actionable tools you can use immediately.

Discover how effective leadership and communication can improve team morale, client relationships, operational efficiency, and patient care. Connect with colleagues, share experiences, and leave with practical techniques to help your team thrive in today's demanding veterinary environment.

MEET RON SOSA, CVPM, CCFP, PgD-CLD
Life Coach & Speaker

Ron Sosa spent more than two decades in veterinary medicine as a practice manager, minority business partner, and executive. Over that time he built the C.O.S.T. framework, a structure for understanding the four patterns that accumulate most in high-performing care leaders: Chronic Self-Monitoring, Overadaptation, Self-Criticism, and Tension. That framework is the foundation of everything Syn-APT does.

When Ron was diagnosed with ADHD and autism as an adult, it gave language to what he'd been studying and living for years. It also sharpened the coaching work by addressing not just the behaviors of burnout, but the internal architecture underneath them. He holds certifications in compassion fatigue, coaching and leadership development, and life coaching, and has spoken at national veterinary and leadership conferences.

Agenda

April 14
9:00 AM Greeting & Introductions
9:00 AM - 9:50 AM Coming soon!
10:00 AM - 10:50 AM Coming soon!
11:00 AM - 12:00 PM Coming soon!
12:00 PM - 1:00 PM Lunch Break Lunch is included for in-person attendees.
1:00 PM - 1:50 PM Coming soon!
2:00 PM - 2:50 PM Coming soon!
3:00 PM - 4:00 PM Coming soon!
4:00 PM Wrap Up and Final Questions

Access to electronic proceedings will be found here. Only registered seminar attendees will be provided access (log in required). 
In-person registration for this event ends at 5:00 pm on Monday, April 5. 
Virtual registration ends at 7:00 pm on Tuesday, April 13.
Small Animal Series seminars (SAS) are presented in a hybrid format. Attendees may register to participate in-person or virtually via Zoom. SAS seminars are not recorded for on-demand viewing.